Chiller maintenance is a very important task, any gaps in service can leave a chiller venerable. On this occasion the caller needed a service of three air cooled chillers on a hospital. They were high care assets close to end of life and the contractor supplying the usual service had let them down several times before. Rapid Chillers arranged for a qualified engineer to attend the site, provide a full asset condition report, outlining the care required to extend their service life and competitive costs for the immediate service. The Client chose to go ahead and has since placed the order for the replacement of all three chillers and invited our support for rental chillers during the project. Naturally we are delighted and look forward to sharing details of this project when it is complete.
This project was a challenge, we had a good power supply but no opening windows to discharge the waste heat, we needed to get creative! if we were going to help. We achieved this by installing ducting that vented directly into the air extract, the fix is crude but allowed installation of 5 of our 7.3KW portable coolers that reduced the room temperature by an impressive 11 degrees.
Following a call from a local site engineering manager, to advise his chiller had tripped in the summer heat we rushed to help. On site in less than 30 minutes, our sales manager got our lead engineer on the phone who talked the site's services engineer through the chiller checklist and restart. No hire service was provided but the client, realising they were vunerable asked for a chiller contingency plan to be created, so the site is better prepared to cope if there isnt a fix in the future.
The client called us after finding our website on the internet. They needed three chillers servicing, we don't offer this service but we do have a good network of air-conditioning and industrial refrigeration contractors that provide the required service. We referred the caller to a local service partner who has quoted and secured the service contract. Another example of how we're prepared to go the extra mile to aid you finding the right solution.
Read the reviews of our past customers and see what they have to say about our capabilities.
